Support

Questions, bugs or ideas? Email support@sudoku360.app. Please include your phone model and iOS or Android version if something isn't working.

FAQ

How does the radial input work?

Press a cell, drag toward a digit on the radial menu that appears, and release. That's one gesture per entry. By default a short drag to the inner ring writes a note and a longer drag to the outer ring writes a number. You can swap this in Settings. Release in the centre to cancel. To see the tutorial again, open Settings → Replay tutorial.

How do hints work?

You get 2 free hints a day. They come back at midnight. You can also watch a short ad for a hint, buy a hint pack, or buy the No ads unlock, which also gives unlimited hints.

How do I restore my purchase?

On iPhone, open the Shop and tap Restore purchases. This restores the No ads + unlimited hints unlock on any iPhone signed in with the same Apple ID. Hint packs are stored on the device and cannot be restored, so hints from a pack don't move to a new phone or survive deleting the app.

On Android, the No ads + unlimited hints unlock comes back automatically on any Android phone signed in with the same Google Account. The app checks your Google Play purchases each time it opens. You can also tap Restore purchases in the Shop. Hint packs are stored on the device, but they may come back from your Google Account's device backup when you reinstall the app or move to a new phone.

How do I change my ad privacy choices?

Open the Shop and tap Privacy choices. This option appears where consent is required (the EEA, the UK and Switzerland). The app only shows non-personalized ads.

Does it work offline?

Yes. Puzzles, the daily puzzle, saves and statistics all work without a connection. Ads and purchases need a connection.

Read the privacy policy.